WHAT REFIN AND PORTABILITY?
OLÉ CONSIGNED BANK
As a result of the joint venture between Banco Bonsucesso and Santander, Olé Consignado was born Banco Bonsucesso Consignado, in February 2015. On April 25, 2016, the institution had its name and brand changed and, thus, Olé Consignado was born, a company whose mission is to work more and more to be the solution for thousands of Brazilians who need credit.
Olé is a brand that reflects the joy, vibrancy and ability of Brazilians to overcome difficulties, go further and win. A brand that brings the vibrancy and entrepreneurial spirit of those who have Bonsucesso's experience in payroll loans in its history and Santander's strength, which allows the institution to position itself in the market as an important player offering the best credit products and services consigned.
Olé Consignado was born with a credit portfolio of R$4.4 billion, 1.8 million customers, approximately 1,000 authorized correspondents throughout Brazil and a network of 39 own stores.
The robust numbers achieved in the first year of operation in the market show the growth potential of Olé Consignado, which wants to quintuple its participation in the payroll loan segment in five years, reaching a 10% market share.
Welcome to Olé Consignado. The Brazilian spirit and determination to face life!
PAYROLL LOAN SERVICE
Capitals and metropolitan regions: 3003 4324
Other locations: 0800 709 1234
Service channel for requesting new loans and information about your contract: requests, statement, status, as well as clarifying doubts and registering complaints.
Available Monday through Friday, 8am to 8pm.
SAC – CONSUMER SERVICE SERVICE OLÉ CONSIGNADO
0800 726 7454
We also provide our specialized assistance services with registration of manifestations and occurrences of specific matters. Free for any location.
GENERAL INFORMATION
SUGGESTIONS
CHEERS
DOUBTS
COMPLAINTS
CLAIMS
CANCELLATIONS
HEARING IMPAIRED SERVICE: 0800 771 0401
OMBUDSMAN: If you have not been able to solve your demand in customer service, or if you are not satisfied with the solutions presented.
CREDIT CARD SERVICE OLÉ CONSIGNADO
Capitals and metropolitan regions: 4001 4451
Other locations: 0800 728 4451
Olé Consigned service channel, available 24 hours a day, 7 days a week.
Informations about:
INVOICE
CREDIT LIMITS
PURCHASE / WITHDRAWAL
BALANCE
OTHER SERVICES RELATING TO THE OLÉ CONSIGNADO CARD
SAC – CONSUMER SERVICE SERVICE OLÉ CONSIGNADO
0800 726 4551
We also provide our specialized assistance services with registration of manifestations and occurrences of specific matters. Free for any location.
GENERAL INFORMATION
SUGGESTIONS
CHEERS
DOUBTS
COMPLAINTS
CLAIMS
CANCELLATIONS
ABROAD, CALL CHARGING TO: 55 11 3133 1892
SERVICE FOR THE HEARING IMPAIRED: 0800 771 0401
OMBUDSMAN: If you have not been able to solve your demand in customer service, or if you are not satisfied with the solutions presented.
0800 726 7404
Available Monday to Friday, 9am to 6pm.
0800 726 7404
Available Monday to Friday, 9am to 6pm.